Open to opportunities

Great Nwabulo

@greatnwabulo

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I keep small-business operations organized through inbox, calendar, customer service, and order management support.

Nigeria

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What I'm looking for

I'm looking to bring reliable administrative support to a team that needs someone who can own the admin side of the business, manage customer communication, and keep operations organized.

I've supported founders at Image God Perfumes and Food Amore by owning the day-to-day administrative work that keeps their businesses moving.

At Image God Perfumes, I managed email, calendars, appointments, customer orders, WhatsApp and Instagram inquiries, and basic bookkeeping. My order tracking reduced processing errors by about 20%, while I maintained customer response rates above 95% during peak periods.

At Food Amore, I managed the founder's inbox and calendar, reducing missed appointments and double-bookings by roughly 30%. I also coordinated vendor follow-ups and order tracking, helping reduce delayed-shipment complaints by around 25%.

I'm comfortable picking up new tools quickly, catching details before they become problems, and keeping customers informed when workloads are heavy. I bring reliable support across administration, customer communication, social media coordination, and sales tracking.

Experience

Work history, roles, and key accomplishments

Virtual Assistant

Image God Perfumes

Feb 2026 - Apr 2026 (2 months)

Provided full administrative support including email, calendar, and appointment scheduling. Processed and tracked customer orders, reducing order-processing errors by about 20%, and handled customer service across WhatsApp and Instagram DMs, maintaining a response rate above 95%.

Email Management Calendar Management Appointment Scheduling Order Processing Customer Service WhatsApp Instagram Bookkeeping Data Entry Product Listing

Virtual Assistant

Food Amore

Oct 2025 - Feb 2026 (4 months)

Managed the founder's inbox and calendar, reducing missed appointments and double-bookings by roughly 30%. Handled customer inquiries across email and social media, coordinated order tracking and vendor follow-ups, and prepared weekly summaries of sales and customer feedback.

Email Management Calendar Management Customer Service Social Media Order Tracking Vendor Management Sales Reporting