Charlotte User
@charlotteuser3
Dedicated virtual assistant and administrative professional, delivering remote office support and social media content with CRM expertise.
What I'm looking for
I’m a Dedicated and organised Virtual Assistant with hands-on experience in office administration, social media management, and content creation. In my current role, I provide full administrative and operational support to a retail and microfinance company while managing company social media pages and keeping day-to-day functions running smoothly.
I handle correspondence, scheduling, data entry, and document management, and I use Google Workspace and Microsoft Office to organise files, prepare reports, and track tasks. I also create and schedule engaging content to promote products and services, bringing Customer Relationship Management (CRM) and my Psychology background—strong empathy and understanding of human behaviour—to how I communicate and support customers.
Experience
Work history, roles, and key accomplishments
Office Administrator
Afrodistributors & Afrocash
Oct 2023 - Present (2 years 8 months)
Provided end-to-end administrative and operational support for a retail and microfinance business while managing company social media pages. Handled correspondence, scheduling, data entry, and document management, and used Google Workspace and Microsoft Office to prepare reports and track tasks.
Education
Degrees, certifications, and relevant coursework
ALISON Online Learning
Certificate in Digital Marketing, Digital Marketing
Completed a Digital Marketing certification with CRM expertise through ALISON Online Learning.
University (unspecified), Zimbabwe
Bachelor of Science in Psychology, Psychology
Earned a Bachelor of Science degree in Psychology (university degree) in Zimbabwe.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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