Open to opportunities

Gracious Yvonne Batara

@graciousyvonnebatara

Message

I drive executive-ready outreach and lead generation with 5+ years in CRM, cold email, and LinkedIn prospecting.

Philippines

Message

What I'm looking for

I’m looking for a role where I can support executives while owning outbound lead generation—running LinkedIn and cold email campaigns, keeping CRM updated, and improving conversion results in a fast-paced, client-focused environment.

I’m a results-driven Executive Assistant and Outreach & Lead Generation Specialist with 5+ years of experience supporting executives, managing client relationships, and executing outbound campaigns. I combine prospect engagement with operational excellence—calendar and inbox management, data entry, and workflow optimization.

In my current role, I conduct LinkedIn outreach campaigns and personalized follow-ups, build and manage cold email campaigns, and source lead data for prospecting. I also track campaign performance and conversion metrics, while keeping CRM updates and lead tracking workflows running smoothly.

Previously, I managed executive inboxes and scheduling, maintained CRM records, and drafted client communications and quotations. Earlier experience includes customer service administration and insurance work—processing claims with SLA compliance, preparing reports, and training peers—so I bring both responsiveness and follow-through to every engagement.

Experience

Work history, roles, and key accomplishments

Current

Outreach & Lead Gen Specialist

Current

Lenborough Group LTD

Jul 2025 - Present (11 months)

Conducted LinkedIn outreach with personalized follow-ups and built cold email campaigns to support prospecting. Sourced lead data, tracked conversion metrics, and maintained CRM lead tracking workflows.

Apollo Lemlist HubSpot Cold Emailing Lead Sourcing CRM Management Campaign Tracking Sales Navigator

Business Development Exec Assistant

Lenborough Group LTD

Jun 2024 - Jul 2025 (1 year 1 month)

Managed executive inbox and calendar scheduling while maintaining CRM records and tracking prospects. Drafted client communications and quotations to support business development activities.

Executive Support Scheduling Inbox Management Client Communication Quotations Google Workspace Zoho CRM

Customer Service/Admin VA

Info HOA

Sep 2023 - May 2024 (8 months)

Handled email support and administrative tasks, including managing records and account verification. Supported customer service operations through accurate data handling and timely responses.

Customer Service Email Support Administrative Support Records Management Verification Data Entry Research Google Workspace Microsoft Office

Insurance Underwriter / SME

Asurion

Jul 2018 - Aug 2023 (5 years 1 month)

Processed claims with SLA compliance and prepared reports to support operational needs. Trained peers and served as an insurance SME/CSR for claim workflows and best practices.

Insurance Claims SLA Reporting SME Customer Service Data Processing Peer Training