At The Siegel Law Firm, P.C., I conducted legal intake interviews, gathered case details, and prepared documents such as retainers, notices, and motions. I also coordinated consultations and maintained client records to support case preparation and onboarding.
At Full Potential Solutions, I handled customer fund and transaction inquiries across calls, chats, and email, and followed up on pending cases and documentation. My experience also includes ticketing, investigations, and escalation support at Concentrix Corporation and VXI Global Holdings B.V. (Philippines).
