grace wanjiku
@gracewanjiku3
I am a Product Owner and Business Analyst focused on payments and data-driven products.
KenyaWhat I'm looking for
I am a results-driven Product Owner and Business Analyst with over five years delivering digital solutions in fintech, e-commerce, and payments. I lead end-to-end product development and translate complex business requirements into actionable technical specifications and user stories. My work has reduced payment processing time by 40% and improved customer satisfaction by 35%.
I implemented automated regulatory reporting, achieved 98% merchant data validation accuracy, and onboarded 200+ merchants to payment platforms. I thrive in cross-functional Agile teams and leverage SQL, Python, Tableau and Power BI to drive data-informed product decisions while maintaining compliance and strong merchant experiences.
Experience
Work history, roles, and key accomplishments
Business Analysis Intern
Ministry of Industry, Trade, and Cooperation
Sep 2018 - Dec 2018 (3 months)
Assisted requirements gathering and documentation for government projects and created workflow diagrams; conducted statistical analysis using Excel and SPSS to support process improvement initiatives.
Education
Degrees, certifications, and relevant coursework
JTJomo Kenyatta University of Agriculture and Technology
Bachelor of Science, Mathematics and Computer Science
2014 - 2018
Completed a Bachelor of Science in Mathematics and Computer Science at Jomo Kenyatta University of Agriculture and Technology (Sept 2014–Dec 2018).
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Salary expectations
Job categories
Skills
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