Open to opportunities

Laura Agutu

@lauraagutu

Message

Business Analyst and Product Manager driving data-led product strategy and process automation.

Kenya

Message

What I'm looking for

I seek product- or analytics-focused roles where I can drive data-led product strategy, lead cross-functional teams, and deliver scalable automation and customer-centric solutions.

I am a Business Analyst and Product Manager with proven experience in translating business needs into data-driven product strategies, launching digital lending products, and driving process automation that improves product uptake and sales.

At Standard Chartered and Software Group I led product development, authored functional requirements, coordinated UAT/UVT, and collaborated cross-functionally to deliver measurable results—including 75% product uptake, new-app registrations, and reductions in processing times and manual intervention.

I am agile, strategically minded, and committed to continuous improvement, mentoring junior analysts and delivering client-focused solutions that enhance usability, retention, and operational efficiency.

Experience

Work history, roles, and key accomplishments

Current

Senior Business Analyst

Current

Software Group

Sep 2024 - Present (1 year 3 months)

Analyze and document financial software solutions for banking and payments, delivering FSDs and process improvements that reduced project delays by 20% and improved loan processing times by 13%.

Business Analysis Requirements Gathering Process Improvement Stakeholder Management UX collaboration SQL Power BI Agile

Business Analyst

Standard Chartered Bank

Jun 2021 - May 2024 (2 years 11 months)

Drove digital lending product development and launch, achieving 75% uptake for a mobile app and 10,000 registrations in one month while increasing sales 24% through data-driven insights and process automation.

Product Management UAT User Stories Data Analysis SQL Jira Confluence Go To Market

Business Development Executive

Standard Chartered Bank

Sep 2018 - Jun 2021 (2 years 9 months)

Expanded retail and business banking relationships, exceeding monthly revenue targets of KES 25M and delivering ~20% month-on-month growth over three years as Product Champion for credit cards.

Relationship Management Sales Strategy Customer Acquisition Revenue Growth Stakeholder Management Cross Selling Reporting

Asset Manager

Rivieres Finance Limited

Jan 2016 - Sep 2018 (2 years 8 months)

Managed lease portfolio and fleet compliance, producing operational performance metrics and collaborating on recovery and risk mitigation to minimize exposure.

Asset Management Lease Management Compliance Risk Management Reporting Inventory Management Customer Relations

Relationship Manager

Rivieres Finance Limited

May 2015 - Dec 2015 (7 months)

Managed client relationships and business development, expanding the customer base 16% in eight months and generating ~KES 60M in new business.

Relationship Management Business Development KYC Credit Analysis Revenue Growth Stakeholder Engagement

Education

Degrees, certifications, and relevant coursework

University of Warwick

Postgraduate Certificate, Finance & Information Technology

2013 - 2014

Completed a Postgraduate Certificate in Finance & Information Technology, focusing on the intersection of financial systems and IT solutions.

Strathmore University

Bachelor of Science, Business Information Technology

2008 - 2012

Earned a Bachelor of Science in Business Information Technology with coursework combining business principles and information technology applications.