Grace Therkelsen

At Apple, I've built automated workforce-planning tools that replace manual audits, strengthen scheduling compliance, and turn complex operational data into actionable guidance. My Today at Apple Audit Tool automated a 13+ point weekly store audit, while DataPhiller Turbo runs six parallel report types and reduces data collection from hours to minutes.

As a Process Analyst in People Planning Operations, I lead quality and compliance strategy across stores and markets, applying risk-based analysis to identify payroll and labor-law exposure. I was the primary contributor to the Schedule Calculator Tool, helping it grow from a single-market solution into a globally deployed platform used across People Planning Operations.

My background spans Apple Retail, workforce scheduling, technical operations at ZocDoc, training distributed teams, and designing clear visual reporting. I enjoy turning ambiguous gaps into powerful systems that follow Apple’s design philosophy and adapt to the people using them.