Ashley Robertson
@ashleyrobertson
Operations & Automation Specialist who builds AI-integrated workflows and process optimizations that cut hours to minutes.
United StatesWhat I'm looking for
I’m a tech-forward operations professional who “earned 3 promotions in 18 months at KPMG” and maintained a “perfect performance record” across every review cycle. I consistently deliver quality, efficiency, and initiative by turning inefficiencies into solutions people actually adopt.
In my current role, I engineer automation that accelerates deliverables—building “Excel macros,” “Power Automate,” and “AI-assisted productivity tools and prompt workflows” to streamline day-to-day execution. I also develop systems for “automated document-expiration tracking” and “compliance checklists” to keep audit readiness continuously on track.
Across engagements, I’ve served as an internal SME for auditing processes, trained colleagues on updated procedures, and supported regulated environments where accuracy and deadlines matter. I’m seeking a remote role where automation instinct and operational rigor are genuinely valued.
Experience
Work history, roles, and key accomplishments
Engineered Excel macros and Power Automate workflows to automate deliverable processing and onboarding/offboarding, improving speed and consistency. Built compliance tracking and document-expiration tools to maintain continuous audit readiness and served as an internal SME for auditing processes.
Provided operational and project support across multiple concurrent consulting engagements in a high-velocity environment. Identified manual bottlenecks and improved team visibility by introducing Excel-based trackers and automation tools while maintaining audit-ready documentation standards.
Delivered high-touch customer support via phone, email, and chat while managing high-volume, multi-channel communications. Documented interactions and escalated complex cases with clear context.
Managed daily operations for a high-traffic grocery department, including inventory, merchandising, ordering, and team coordination. Supervised and trained team members, handled scheduling and workload distribution, and resolved operational issues in a fast-paced environment.
Education
Degrees, certifications, and relevant coursework
Valencia College
Associate of Arts, General Studies
Earned an Associate of Arts in General Studies from Valencia College.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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