Grace Ezekwe

At Circlepoint Homes, I manage the customer journey from property inquiry through closing and post-sale support, including transactions valued at over ₦10 million.

I build client relationships through consistent follow-up on inquiries, quotations, negotiations, and pending transactions. I also work with internal teams to resolve concerns, maintain accurate records, and deliver seamless service.

Previously at GIG Mobility, I managed more than 150 customer interactions weekly across phone, email, and online channels. Through proactive follow-up and timely issue resolution, I increased customer retention by 25%.

My background spans customer support, sales pipelines, lead qualification, negotiation, logistics coordination, and remote collaboration. I bring persistence, clear communication, and a growth mindset to fast-paced teams.