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Grace Aniebone

@graceaniebone

I resolve customer issues across banking, technology, healthcare, and agricultural services with clear, reliable support.

Nigeria
Message

What I'm looking for

I'm looking for a customer service role where I can resolve customer issues, communicate clearly, protect confidential information, learn quickly, and contribute to excellent service delivery.

I've supported customers across banking, technology, healthcare, and agricultural sectors, resolving issues quickly while keeping service clear, professional, and confidential.

At Grooming Microfinance Bank, I managed customer accounts, inquiries, and transactions. I explained loans, savings, and bank policies, resolved complaints promptly, and helped maintain customer trust.

At Emtill Solutions, I handled client calls and emails, supported product information, troubleshooting, and service activation, and documented feedback and technical issues for the team.

Previously at Liquid Technology, I supported clients using technology products and services, guided users through processes, resolved service complaints, and assisted with administration and record keeping.

Experience

Work history, roles, and key accomplishments

LM

Customer Service

Lagos Waste Management

Feb 2026 - Sep 2026 (7 months)

I was an email support agent

Education

Degrees, certifications, and relevant coursework

AL

ALX

Certification, Virtual Assistant

2024 - 2024

Completed the ALX Virtual Assistant Certification in 2024.

AU

Anambra State University

Bachelor of Arts, Philosophy

2017 - 2021

Pursued a Bachelor of Arts in Philosophy from 2017 to 2021.

Tech stack

Software and tools used professionally

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