Benedicta Oboh
@benedictaoboh
Aspiring customer support professional eager to enhance my skills.
What I'm looking for
I am a dedicated customer support professional with experience in call handling and customer relationship management. My recent role as a Call Agent at Emtill Solution has equipped me with the skills to effectively communicate with customers regarding loan collections, ensuring timely payments and maintaining a positive relationship between the company and its clients.
Currently pursuing a B.Sc. in Computer Science, I am eager to leverage my educational background and practical experience to contribute to an organization that values growth and development. I am committed to continuous learning and am excited about the opportunity to further develop my skills in a supportive environment.
Experience
Work history, roles, and key accomplishments
Call Agent
Emtill Solution
Sep 2023 - May 2024 (8 months)
As a Call Agent at Emtill Solution, I facilitated loan collection from customers who purchased devices on installment. My role involved communicating with customers via calls and messages to inform them about payment schedules and overdue payments, ensuring timely collections.
Education
Degrees, certifications, and relevant coursework
National Open University of Nigeria
Bachelor of Science, Computer Science
2024 -
S&J College
High School Diploma, Science
2013 - 2019
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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