Goshen BEYA
@goshenbeya
Strategic analyst with a passion for innovative business solutions.
Congo, The Democratic Republic of theWhat I'm looking for
As a strategic analyst with a strong background in economics and management, I thrive on tackling complex business challenges with innovative solutions. My education has equipped me with rigorous theoretical knowledge, which I apply practically to develop programs that enhance operational efficiency. I am committed to fostering a collaborative environment and optimizing available resources, making me an indispensable asset to any organization.
Throughout my career, I have gained valuable experience in various roles, including as an assistant director at KPM Cargo, where I managed daily office organization and facilitated internal communication. My recent position as a hotel supervisor at Two Seasons Resort has further honed my skills in team management and customer service, leading to a significant increase in client satisfaction. I believe in continuous improvement and strive to implement strategies that enhance service quality and operational effectiveness.
Experience
Work history, roles, and key accomplishments
Superviseur d'hôtel
Two Seasons Resort
May 2024 - Present (1 year 1 month)
Supervised hotel staff to ensure optimal service quality and adherence to standards. Implemented continuous improvement strategies based on client feedback. Managed various hotel departments to ensure effective coordination between teams.
Réceptioniste d’hôtel
Two Seasons Resort
Jul 2023 - Present (1 year 11 months)
Welcomed and guided clients upon their arrival at the hotel, ensuring a positive first impression. Managed room reservations and special client requests, optimizing the hotel's occupancy rate. Handled client accounts and performed billing operations with precision and efficiency.
Stagiaire
Direction Générale des Douanes et Accises
Mar 2023 - Present (2 years 3 months)
Collaborated on market studies to develop commercial strategies. Analyzed economic indicators to optimize decision-making during the internship.
Stagiaire
Direction Générale des Impôts (DGI)
May 2021 - Present (4 years 1 month)
Participated in the development of management strategies adapted to local market needs. Conducted market research to identify commercial trends and opportunities.
Assistante de direction
KPM Cargo
May 2019 - Present (6 years 1 month)
Managed daily office organization and precisely planned executive appointments. Ensured liaison between management and various departments to facilitate internal communication. Coordinated the organization of professional meetings and events, considering time and budget constraints.
Education
Degrees, certifications, and relevant coursework
UNILU
Graduat, Economic and Management Sciences
Analyzed economic and financial indicators for decision-making. Evaluated projects and managed budgets.
UNILU
Licence, Human Resources Management
Understood fundamental principles of human resource management. Developed strategies for skill development and career management. Gained knowledge of labor laws and professional relations.
Tech stack
Software and tools used professionally
Availability
Location
Congo, The Democratic Republic of theAuthorized to work in
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