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Goodluck Chinedu

@goodluckchinedu

Remote healthcare customer support candidate with patient-record and healthcare data reporting experience at Princess Mary Specialist Hospital.

Nigeria

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What I'm looking for

I'm seeking full-time remote healthcare customer support or patient support opportunities, with flexibility for US Eastern Time shifts.

At Progress Kitchen, I managed customer orders and responded to up to 50 inquiries daily through WhatsApp and Instagram. I followed up on orders, shared service updates, and addressed complaints.

During my industrial training at Princess Mary Specialist Hospital, I assisted with patient-record management and healthcare data reporting. I also supported sanitation inspections and prepared related documentation.

I'm completing a B.Sc. in Public Health at Abia State College of Health and am seeking remote healthcare customer support or patient support opportunities. I have a laptop, headset, quiet workspace, and internet access, and I'm flexible for US Eastern Time shifts.

Experience

Work history, roles, and key accomplishments

Customer Support & Order Management

Progress Kitchen

Jan 2024 - Jan 2025 (1 year)

Managed customer orders and responded to inquiries through WhatsApp and Instagram, handling up to 50 customer inquiries daily. Followed up on orders, provided service updates, and addressed customer complaints.

Customer Support Order Management Client Communication Complaint Resolution WhatsApp Instagram

Environmental Health Intern

Princess Mary Specialist Hospital

Jan 2023 - Jan 2024 (1 year)

Assisted with patient-record management and healthcare data reporting, helping maintain accurate information. Supported sanitation inspections and prepared related documentation.

Patient Record Management Healthcare Data Reporting Documentation Sanitation Inspections