Gohan Ramirez
@gohanramirez
I resolve bilingual customer issues through chat, email, reporting, and administrative support.
ColombiaWhat I'm looking for
I've supported U.S.-based customers and drivers at 24-7 Intouch, resolving platform and Walmart order inquiries in English while documenting cases and meeting quality indicators.
I've also provided customer service and administrative support at Frutería Doña Matilde, managing inventory, supplier coordination, databases, quotes, purchase requests, and documentation. During my academic internship at Capi Flight School, I trained new students, prepared daily reports, and tracked academic progress.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
24-7 Intouch Colombia
Provided English support to customers and drivers in the United States, resolving platform and Walmart order inquiries. Documented cases, managed incidents, and met quality and performance indicators.
Education
Degrees, certifications, and relevant coursework
Templo DJ
Professional DJ and Music Production, Music Production
Completed professional training in DJ and music production.
Tech stack
Software and tools used professionally
Availability
Location
ColombiaAuthorized to work in
Job categories
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