Open to opportunities

Godswill Okeke

@godswillokeke

Message

I optimize fintech operations, automate workflows, and resolve complex platform issues using data-driven analysis.

Nigeria

Message

What I'm looking for

I'm seeking an opportunity to bridge business silos, optimize enterprise workflows, and drive digital transformation through systems analysis, data-driven problem-solving, and cross-functional operations leadership.

I've led customer experience operations at Moneta Funded, managing cross-border support workflows, investigating high-tier infrastructure escalations, and partnering with engineering and DevOps teams to maintain platform uptime.

Across Smart Prop Trader, Zibarr, Consummate Traders, and Learnoflix, I've administered account frameworks, configured partner onboarding, tracked database and platform metrics, resolved system discrepancies, and produced reports that informed operational improvements.

As the University of Calabar's best graduating student in Agricultural and Bioresources Engineering, I built an irrigation simulation framework that could reduce water waste by up to 25% while sustaining crop-yield efficiency. I'm driven by structured systems, practical process improvement, and digital transformation.

Experience

Work history, roles, and key accomplishments

Customer Experience Team Leader

Moneta Funded

Jan 2025 - Dec 2026 (1 year 11 months)

Managed cross-border platform operations and supervised technical support workflows to meet enterprise performance targets. Investigated and resolved high-tier technical escalations, collaborating with engineering and DevOps teams to maintain platform uptime.

Process Optimization Root Cause Analysis CRM Intercom Discord Telegram team training SOP Development System Administration

Education

Degrees, certifications, and relevant coursework

University of Calabar

Bachelor of Engineering, Agricultural and Bioresources Engineering

Grade: Second Class (Upper Division)

Graduated as the Best Student in the Department with a cumulative CGPA of 4.42/5.00. Completed a Bachelor of Engineering in Agricultural and Bioresources Engineering with Second Class (Upper Division) honors.