GBGlydel Bagsic
@glydelbagsic
Dedicated Virtual Assistant with 8 years of experience.
PhilippinesWhat I'm looking for
I am a dedicated Virtual Assistant with over 8 years of experience providing friendly, responsive, and reliable support across various sectors. My expertise lies in understanding customer needs and delivering tailored solutions promptly. I thrive in team-oriented environments, collaborating effectively to resolve issues and enhance productivity.
Throughout my career, I have honed my skills in scheduling, customer service, and data entry. At Derick Dermatology LLC, I coordinated schedules with healthcare professionals and assisted clients with their needs. My previous roles at Orbis Business Solutions and GoSolar Philippines further developed my ability to manage customer interactions and generate leads, ensuring a high level of satisfaction.
Experience
Work history, roles, and key accomplishments
Admin/Virtual Assistant
Upwork
Jan 2017 - Apr 2024 (7 years 3 months)
Provided various administrative and virtual assistant services to clients, demonstrating flexibility and adaptability in meeting diverse needs.
Medical Virtual Assistant
Derick Dermatology LLC
Jan 2023 - Jan 2024 (1 year)
Coordinated schedules with healthcare professionals, assisted clients in determining needs, and managed appointment scheduling. Handled additional tasks such as purging files and processing health history forms.
Customer Service & Data Entry
Orbis Business Solutions Inc.
Jan 2019 - Jan 2023 (4 years)
Assisted clients through chat and emails, handled over 100 inbound calls daily, resolved customer complaints, and maintained a professional demeanor.
Outbound Sales Representative
Go Solar Philippines
Jan 2018 - Jan 2019 (11 months)
Proactively reached out to potential customers to introduce products, identified customer needs, and communicated value propositions effectively.
Medical Billing Specialist
St. Vincent Health’s
Jan 2016 - Jan 2018 (2 years)
Reviewed and validated accuracy of medical charges, completed CMS-1500 forms, and communicated with insurance for claims resubmission.
Education
Degrees, certifications, and relevant coursework
St. Michael's College - Iligan
Bachelor of Science, Business Administration
2015 -
Bachelor of Science in Business Administration.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
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