Glory Stephen
@glorystephen
Experienced hospitality professional passionate about exceptional customer service.
NigeriaWhat I'm looking for
I am a seasoned professional in the hospitality and customer service industry with over 4 years of experience. My background in human resource management has equipped me with strong communication and interpersonal skills, enabling me to manage complex situations with tact and professionalism. I thrive in fast-paced environments and am committed to delivering outstanding results in all that I do.
Throughout my career, I have worked collaboratively with colleagues to ensure that all tasks are completed efficiently and effectively. My experience as a Cabin Crew member has further honed my skills in passenger satisfaction, emergency procedures, and aircraft safety standards. I am now seeking a new challenge that will allow me to utilize my skills and experience to make a meaningful impact.
Experience
Work history, roles, and key accomplishments
ASCabin Crew Initial Training
Aerokeys Aviation School
Dec 2022 - Jan 2023 (1 month)
Completed initial training for cabin crew, focusing on in-flight service, passenger satisfaction, and emergency procedures. Developed skills in pre-flight checks and cabin maintenance.
Office Assistant
Ministry of Niger Delta Affairs
Sep 2021 - Sep 2022 (1 year)
Provided administrative support by managing files, answering calls, and ensuring smooth office operations. Demonstrated resourcefulness and adaptability in a busy environment.
Social Worker Intern
Bingham Hospital / Plateau Hospital
Mar 2016 - May 2017 (1 year 2 months)
Assisted in assessing patients' needs and organizing support for individuals, particularly those with disabilities. Conducted routine checks and provided counseling to patients and their families.
Education
Degrees, certifications, and relevant coursework
University of Jos
Bachelor of Science, Rehabilitation Sciences
2015 - 2019
Grade: Second Class Upper
Activities and societies: Participated in outreach programs and provided counseling for patients and their families.
Studied Rehabilitation Sciences with a focus on Special Education. Engaged in assessing patients' needs, organizing help and support, and advocating for clients, especially persons with disabilities.
Godiya Private Science Secondary School
West African Senior School Certificate Examination (WASSCE)
2012 - 2015
Completed secondary education with a focus on science subjects, preparing for higher education.
Victory Light Mission School
First School Leaving Certificate (FSLC)
2003 - 2009
Completed primary education, laying the foundation for future academic pursuits.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
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