ANAKE ESTHER
@anakeesther
Motivated cabin crew professional with excellent customer service skills.
NigeriaWhat I'm looking for
I am a highly motivated and self-starting individual with extensive experience in face-to-face consumer roles, particularly in the aviation industry. Currently, I serve as a Cabin Crew member at Dana Airline Ltd, where I am responsible for ensuring passenger safety and satisfaction during flights. My role involves managing emergency situations, providing inflight services, and facilitating communication between passengers and the cabin crew.
Prior to my current position, I gained valuable experience as a Sales Representative at Mars and Clarkson Enterprise, where I honed my customer service skills and managed daily cash balances. Additionally, I have held managerial roles, which have further developed my leadership and organizational abilities. I am committed to continuous learning and pushing boundaries in my professional journey.
Experience
Work history, roles, and key accomplishments
Cabin Crew
Dana Airline Ltd
Dec 2023 - Present (1 year 6 months)
As a Cabin Crew member, I ensure passenger safety and satisfaction through excellent inflight service. I manage emergency situations and communicate effectively between passengers and the cabin crew.
Sales Representative
Mars and Clarkson Enterprise
Jan 2018 - Jan 2018 (0 months)
Managed daily cash transactions and balanced accounts while providing excellent customer service to enhance client satisfaction.
Head Waitress
Q4 Lounge and Bar
Led the waiting staff to provide exceptional dining experiences, ensuring customer satisfaction and efficient service.
Manager
Novita Nigeria Limited / Citi Bird Company
Oversaw operations and managed staff to ensure efficient service delivery and customer satisfaction.
Education
Degrees, certifications, and relevant coursework
YTYaba College of Technology
Ordinary National Diploma, Business Administration
Currently pursuing an Ordinary National Diploma (OND) in Business Administration.
UAUniversal School of Aviation
Cabin Crew License, Aviation
2020 - 2020
Completed Cabin Crew License training accredited by the NCAA.
Army Cantonment Senior Secondary School
West African Senior School Certificate, General Studies
2011 - 2016
Completed secondary education with a focus on general studies leading to the WAEC certification.
Army Cantonment Senior Secondary School
Senior Secondary School Certificate, General Education
2011 - 2016
Completed secondary education and obtained WAEC certification.
Anifowoshe Primary School
First Leaving School Certificate, Primary Education
2004 - 2010
Completed primary education, laying the foundation for further academic pursuits.
Anifowowshe Primary School
First Leaving School Certificate, General Education
2004 - 2010
Completed primary education and obtained First Leaving School Certificate.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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