Rita Idy

I’m a versatile, detail-oriented professional with customer service experience across cabin crew operations, administration, Sunrise Cooperative consulting, customer service, and writing. I bring strong communication, problem-solving, and client relations skills, built for fast-paced, safety-first environments.

In my recent work, I responded to client calls and messages, addressed customer complaints to enhance customer satisfaction, and managed administrative tasks for smooth service delivery. I also managed emails, organized online meetings, and handled company social media accounts and the company website.

I’ve completed Cabin Crew Training through Lagos Aviation Academy / Travel Lab Nigeria Limited, strengthening my professionalism in the aviation industry and reinforcing in-flight emergency procedures and safety awareness. As a Visa Consultant, I supported clients with urgent visa requests and helped improve the visa approval process by ensuring proper documentation and prioritization based on individual needs.

Beyond aviation and visa consulting, I’ve worked in administration and operations roles—including Administrative Assistant and Office Manager—preparing company reports, organizing files, supporting recruitment and selection through scheduling, and documenting court proceedings in a legal setting.