glory adentwi
@gloryadentwi
Customer Service & Sales Representative focused on passenger-ready airport and ground operations.
What I'm looking for
I’m a Customer Service & Sales Representative leveraging my background in customer engagement, targeted selling, and accurate lead handling to deliver excellent service in fast-paced environments. At MTN Nigeria (FibreX), I build rapport with prospective customers, clearly communicate FibreX offerings and benefits, and manage both outbound and inbound interactions with speed and attention to detail.
Previously, as an Administrative / Operations Support Officer at Anchor HMO, I coordinated daily administrative and operational activities to ensure smooth service delivery. I managed records, schedules, and internal communications with accuracy and confidentiality, supported team coordination and operational efficiency, and ensured compliance with organizational policies and service standards.
My experience also includes Customer Service & Sales Representative roles at Airtel Nigeria and front-desk administrative support at Brainy Kids Montessori School. Across every setting, I aim to maintain safety, professionalism, and efficiency—delivering a calm, supportive customer experience while staying organized, meeting daily targets, and improving operations through strong communication and critical thinking.
Experience
Work history, roles, and key accomplishments
Customer Service & Sales Rep
MTN Nigeria
Built strong customer rapport and clearly communicated MTN FibreX offerings and benefits through inbound and outbound sales interactions. Maintained organized lead and follow-up records while supporting team efforts to achieve sales targets.
Customer Service & Sales Rep
Airtel Nigeria
Jan 2021 - Jan 2022 (1 year)
Provided professional customer service by explaining products and services and supporting account inquiries. Assisted with SIM registration and activation, handled customer concerns calmly, and maintained accurate customer and sales records to meet daily sales targets.
Administrative Assistant
Brainy Kids Montessori School
Jan 2018 - Jan 2020 (2 years)
Delivered front-desk and administrative support by professionally handling inquiries from parents and visitors. Maintained accurate records and helped ensure smooth day-to-day operations.
Administrative & Operations Support
Anchor HMO
Coordinated daily administrative and operational activities to support smooth service delivery and operational efficiency. Managed records and internal communications with accuracy and confidentiality while ensuring compliance with policies and service standards.
Education
Degrees, certifications, and relevant coursework
Federal University Oye-Ekiti
Bachelor of Education (B.Ed), Management
Completed a Bachelor of Education (B.Ed) in Management at Federal University Oye-Ekiti.
Availability
Location
Authorized to work in
Job categories
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