Glenn User

- Lead the development and implementation of effective UX research strategies for indie and AAA games, resulting in enhanced immersion and user-friendliness.

- Collaborated with cross-functional teams to plan and execute UX research studies, incorporating valuable insights from game developers, designers, and stakeholders.

- Utilized advanced research tools and methodologies to conduct a diverse

- Designed UX research studies in collaboration with cross-functional stakeholders

- Conducted both moderated and unmoderated UX research studies using a variety of research tools

- Analyzed moderated, unmoderated, and quantitative UX research studies for both synchronous and asynchronous presentations

- Established UX research repository for company-wide asynchronous access

- Established UX research and strategy efforts for a large-scale data & analytics company

- Conducted both formative and evaluative user research

- Conducted continuous UX research initiatives while working with product, engineering, and cross-functional stakeholders

- Managed all phases of the UXR process, including generation and analysis of research findings.

- Maintained a centralized UX r

- Established all UX research and strategy efforts for a FinTech SaaS application

- Conducted both formative (e.g., contextual interviews) and evaluative (e.g., lab/remote sessions, surveys) research

- Developed workflows and wireframes to effectively communicate interaction and design concepts

- Established and maintained quantitative UX insights dashboard for both general and executive use
Ma

- Delivered curriculum to students, tracked student progress and prepared students for the job market

- Actively contributed to and improved upon the existing curriculum in conjunction with the curriculum development team

-Taught multiple lessons and guided projects throughout the day

- Lead regular question and answer sessions around the curriculum

- Crafted and executed research to validate various product hypotheses, leveraging a broad toolkit of methods including: in-depth interviews, surveys, prototype testing, usability, and observational studies

- Created new user experiences that simplified internal workflows and processes for medical professionals

- Improved the design and experience of existing products by working closely with eng

- Established all UX research and strategy efforts for an environmental SaaS application

- Designed and facilitated multi-method studies across important product areas, using methods such as ethnographic/field research, surveys, user/usability testing, and internal ideation workshops

- Developed high level and/or detailed storyboards, wireframes, and prototypes to effectively communicate interac

- Utilized both new and existing user research to create highly usable, engaging designs and experiences

- Clearly and persuasively communicated, specified, and described design concepts, solutions and needs to senior executives

- Validated that designed solutions meet user needs through usability testing methods such as unmoderated testing, moderated testing, and A/B testing

Grade: Distinction

Master of Science in Human-Computer Interaction with distinction from DePaul University from 2013 to 2016.