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@giuliaruiz
Empathetic customer support professional with 6+ years of experience.
As a dedicated customer support professional with over six years of experience, I pride myself on delivering empathetic, user-centered service. My strong communication skills enable me to identify client needs effectively and resolve issues with care and precision. I have a proven track record of enhancing customer satisfaction and retention through attentive support.
Currently, I support clients remotely, assisting with scheduling, onboarding, and addressing general inquiries. My experience includes managing support tickets and handling sales-related documentation, such as contracts and invoicing. I thrive in dynamic environments and enjoy collaborating with clients from diverse professional and technical backgrounds.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

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Work history, roles, and key accomplishments
GIULIA POLASTRO Customer Support
Jan 2023 - Present (2 years 10 months)
Support clients remotely with scheduling, onboarding, and general inquiries. Respond to support tickets and handle contracts, invoicing, and basic financial reporting.
GIULIA POLASTRO Customer Support
Jan 2019 - Present (6 years 10 months)
Assisted clients remotely throughout the sales process, handling inquiries, scheduling calls, and onboarding. Managed sales-related documentation such as invoices and basic financial reports.
Degrees, certifications, and relevant coursework
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