giulia gallo

Led a wide variety of guided tours including aurora hunting, snowmobiling adventures, reindeer and husky rides, snowshoeing treks, and ice fishing experiences. Guided safari tours with a focus on safety, environmental awareness, and guest satisfaction in wilderness settings.

Acted as the primary point of contact for customers, proficiently taking orders and serving food and beverages in a bustling restaurant environment. Managed a high volume of orders with efficiency and accuracy, maintaining composure and professionalism during peak hours.

Demonstrated exceptional multitasking abilities by balancing order taking, food preparation coordination, and customer inquiries seamlessly. Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.

Successfully managed customer orders and transactions in a fast-paced environment, demonstrating adaptability and quick learning skills. Overcame language barriers by proactively learning German to effectively communicate with customers and fulfill their orders accurately.

Sole waitress responsible for managing all aspects of customer service in a fast-paced, small restaurant environment. Successfully juggled multiple tasks, including taking orders, delivering food and beverages promptly, and managing bills, while ensuring a high level of customer satisfaction.

Provided attentive care to three children, engaging in play activities and fostering their development in a supportive environment. Assisted with homework assignments, offering guidance and support to ensure academic progress and comprehension.

Completed a Bachelor's Degree in Linguistic and Cultural Mediation, focusing on interdisciplinary studies. Developed strong communication skills and cultural understanding through coursework.

Participated in an AFS Exchange Program, immersing in a new culture and language. Gained valuable international experience and enhanced adaptability.