Open to opportunities

Giselle Cordero

@gisellecordero

Message

I lead customer-focused teams and keep daily operations organized and productive.

Zimbabwe

Message

What I'm looking for

I'm looking for a role where I can lead a team, support customers, keep operations organized, and contribute to a positive, productive workplace.

At Sky Zone El Paso East, I manage daily operations, resolve customer concerns, train new employees, and help create a safe, fun experience for guests.

I've also supported sales through customer service, upselling products and memberships, accurate payment handling, and an organized sales area. I bring bilingual Spanish and English communication, leadership, teamwork, and a positive approach to busy shifts.

Experience

Work history, roles, and key accomplishments

Current

Manager

Current

Skyzone El Paso East

Jan 2024 - Present (2 years 7 months)

Managed daily operations and helped the team stay organized and on task. Handled customer issues and complaints professionally, and helped increase sales through customer service and upselling.

Customer Service Teamwork Leadership Problem Solving Time Management Organization Sales

Sales Associate

Skyzone El Paso East

Jan 2022 - Jan 2024 (2 years)

Greeted customers and helped them with purchases, provided friendly customer service, and promoted products and memberships to increase sales. Handled cash and card payments accurately and kept the sales area clean.

Customer Service Sales Cash Handling Point of Sale Problem Solving Organization