Giorgi Giorgadze

Consulted clients and identified travel needs, created and sold customized travel packages, and arranged flights, hotels, transfers, and travel services. Provided customer support before and during travel, resolved travel-related issues, ensured customer satisfaction, and managed client feedback and online reviews.

Processed hotel booking requests via email with accuracy and timeliness. Verified hotel confirmations to ensure full alignment of reservations, negotiated rates, and client requirements. Arranged additional travel services, including visas, excursions, and festival tickets, and coordinated closely with the accounting department to ensure timely payment processing and financial accuracy.

Greeted guests, responded to inquiries, and provided guidance to visitors to ensure a welcoming environment. Managed check-in/check-out procedures efficiently, maintained accurate billing records, processed payments, and prepared daily cash reports. Conducted night audit operations and prepared end-of-day payment and financial reports.

Gained hands-on experience with SPSS and Excel for data analysis, improving ability to collect, process, and interpret data effectively. Analyzed datasets to extract valid insights for research purposes and evidence-based conclusions, and participated in focus group inquiries.

Completed a program in Data Analytics and BI Reporting.

Studied social institutions within the social system structures, such as family, religion, politics, education, media, and economics, as well as sociological research methodology, methods, and techniques.