Ginika Obichie

I am a reliable, remote-ready professional with strengths in customer care, online teaching support, and virtual executive assistance. I deliver clear communication, timely responses, and organized support across digital work environments.

Across roles I have managed multi-channel customer support, maintained CRM systems, and resolved the majority of issues on first contact while sustaining high customer satisfaction ratings. I also support property management operations remotely, coordinating bookings and executing digital marketing to grow client bases.

In education-facing roles I provided virtual academic support to dozens of students, facilitated live sessions using Zoom and LMS platforms like Canvas and Moodle, graded assessments, and proactively re-engaged struggling learners. I hold certifications in Google Workspace administration, customer service excellence, and online teaching fundamentals.

I bring strong technical proficiency with CRM and collaboration tools, disciplined organization, and empathetic communication to deliver dependable support, streamline workflows, and enhance user and student experiences.