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Gift IDAHOSA

@giftidahosa

Message

I manage client relationships, office operations, and project coordination to deliver seamless service experiences.

Nigeria

Message

What I'm looking for

I'm looking for a client-facing administrative or customer support role where I can coordinate stakeholders, improve workflows, resolve client issues, and contribute to seamless service delivery.

At Space Haven Interiors, I manage residential and commercial client relationships from needs assessment through project delivery, aligning expectations, budgets, schedules, and service agreements.

I coordinate vendors, contractors, and suppliers, provide clear client updates, and resolve escalated requests and service delays through proactive problem-solving and negotiation.

Previously at the National Board for Technology Incubation, I managed front-office correspondence, client inquiries, documentation, reporting, and scheduling for events and incubation programs.

Across customer support and administration roles, I bring over four years of experience in inquiry handling, records management, stakeholder coordination, and maintaining confidential client information with professionalism.

Experience

Work history, roles, and key accomplishments

Current

Creative Director / Client Relations Lead

Current

Space Haven Interiors

Jan 2024 - Present (2 years 9 months)

Serves as primary point of contact for clients, managing end-to-end communication and coordinating vendors to ensure timely delivery. Resolves escalated issues and prepares quotations and project schedules.

Client Relations Vendor coordination Project Scheduling Risk Mitigation Presentation Preparation Quotation Preparation Service Contracts

Administrative Assistant

National Board for Technology Incubation (NBTI)

Jan 2022 - Dec 2024 (2 years 11 months)

Managed front-office correspondence and official documentation, maintaining filing systems and drafting reports. Coordinated events and handled confidential records with discretion.

Office Administration Document Management Correspondence Report Writing Event Coordination Confidentiality

Office Assistant Intern

Fata Super System

Jan 2019 - Dec 2019 (11 months)

Acted as first point of contact for clients and calls, resolving routine inquiries and supporting office operations. Assisted with document preparation and digital archiving.

Client Communication Documentation Preparation Scanning Digital Archiving Inventory Management