At BrightPath Home Solutions, I conduct outbound calls to homeowners, investors, and prospective property buyers, qualifying leads and scheduling appointments for licensed real estate agents. I maintain customer records and follow-up schedules in CRM systems while working toward call, lead-generation, and appointment KPIs.
Previously, I managed sponsorship and advertising sales conversations at BL Publishing, and supported health insurance customers and prospective clients at VitalCare Health Insurance Services. I’ve used Zoho CRM, HubSpot, Zendesk, and Salesforce for customer records and sales follow-up.

