At Bright Health USA, I made outbound calls to introduce health insurance plans and services. I explained coverage options, premiums, and plan features, then asked questions to understand customer needs.
I recommended suitable insurance options and responded to questions about pricing, coverage, eligibility, and benefits.
As a Client Support Officer at National Agency For The Control Of AIDS, I coordinated with internal departments and external healthcare partners to address client issues. I documented inquiries and resolutions and helped with outreach and health information.
At Obasanjo Holdings Limited, I supported the sales team by processing customer orders and preparing sales documents. I also handled customer inquiries and maintained contact, purchase, and follow-up records in company databases and CRM systems.
