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Gifted ErabsGE
Looking for a job

Gifted Erabs

@giftederabs

Customer support and virtual assistant professional with experience in client service, sales, and administration. Open to remote opportunities.

Nigeria
Message

I am a customer-focused Virtual Assistant and Sales Closer with experience supporting clients, managing administrative tasks, communicating with customers, and driving sales. I have also worked in HR administration, sales, and inventory management, giving me a versatile background across customer service and business operations.

I am a strong communicator, attentive to customers’ needs, organized, adaptable, and comfortable working independently. I enjoy helping people solve problems, building positive customer relationships, and ensuring tasks are completed accurately and efficiently.

I hold a B.Sc. in Biology Education and have developed strong skills in communication, customer service, sales, administration, data collection, and Microsoft Office. I am particularly interested in remote opportunities in customer support, virtual assistance, customer success, and sales.

I am eager to join a forward-thinking company where I can contribute my skills, continue learning, and grow professionally while delivering excellent experiences to customers.

Experience

Work history, roles, and key accomplishments

TI

CSR, Sales Closer & Administrator

Trionlife Wellness International

May 2025 - Apr 2026 (11 months)

Managed inbound leads via WhatsApp Business and Gmail, guiding prospects through the wellness catalog and closing high-value sales. Maintained client databases in Excel and coordinated consultation scheduling through Google Workspace to support repeat business.

WS

CX & Operations Specialist

Wesley's Crib Salon and Spa

Sep 2024 - Mar 2025 (6 months)

Handled high-volume WhatsApp Business and Gmail inquiries, maintaining a 100% response rate and seamless appointment booking. De-escalated complaints with empathy, tracked daily sales and service calendars in Excel, and managed internal documentation with Microsoft Word.

Education

Degrees, certifications, and relevant coursework

Ambrose Alli University logoAU

Ambrose Alli University

Bachelor of Science (B.Sc.), Biology Education

Earned a Bachelor of Science (B.Sc.) in Biology Education from Ambrose Alli University, graduating in March 2024.

Tech stack

Software and tools used professionally

Availability

Looking for a job

Location

Nigeria

Authorized to work in

Salary expectations

50k-100k USD

Skills

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