Tomilola Olarewaju
@tomilolaolarewaju
Detail-oriented Virtual Assistant with expertise in customer service.
What I'm looking for
I am a proactive Virtual Assistant with a strong background in customer service and administrative support. My experience includes managing communication, scheduling, and organizational tasks with a focus on efficiency and professionalism. I thrive in fast-paced, remote-first environments, where I can utilize my skills to streamline workflows and enhance productivity.
In my previous role as a Sale/Customer Representative at Sirius, I successfully managed customer inquiries across multiple channels, ensuring timely and professional responses. I maintained organized records using CRM tools, which improved workflow efficiency. My ability to provide market research reports and assist with administrative tasks has been instrumental in optimizing customer engagement strategies and enhancing overall service delivery.
With a Bachelor's Degree in Economics and certifications in Google Workspace and Microsoft Office, I am well-equipped to handle various tasks that require strong written and verbal communication, problem-solving, and time management skills. I am eager to contribute my expertise to a dynamic team.
Experience
Work history, roles, and key accomplishments
Sale/Customer Representative
Sirius
Aug 2022 - Feb 2025 (2 years 6 months)
Managed customer inquiries and maintained organized records using CRM tools. Assisted in scheduling, document preparation, and provided market research reports to optimize customer engagement strategies. Collaborated with team members to enhance customer satisfaction and service delivery.
Education
Degrees, certifications, and relevant coursework
Redeemers University
Bachelor's Degree, Economics
2019 - 2023
Completed a Bachelor's Degree in Economics, focusing on economic theories, principles, and practices. Developed analytical skills and a strong understanding of market dynamics and economic policies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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