GIANLUCA BAIRE

Provide branch customer service and transaction handling, manage daily branch opening/closing as a key holder, and ensure compliance with banking procedures and reconciliations.

Operated site testing logistics by directing vehicles, booking test subjects and enforcing safety and social distancing protocols to ensure efficient testing flow.

Handled customer enquiries by phone and in person, processed cash and foreign currency transactions, maintained accurate financial records and scheduled advisor appointments.

Processed bets and payments, managed large cash sums and end-of-day reconciliations, and identified potential fraud and underage gambling to maintain a safe environment.

Managed front-desk operations including client appointments, multi-line phone handling, payments, mail processing and office administration to support firm operations.

Supervised bar operations including order fulfilment, weekly stock-taking, beer line maintenance and supplier ordering to ensure service quality and inventory control.

Served customers in bar and dining areas, maintained cleanliness and stock levels, and supported a welcoming guest experience through attentive service.

Managed food and beverage orders, liaised with kitchen staff, maintained inventory of perishable goods and delivered friendly customer service in a high-volume hotel setting.

Completed A-Level or equivalent studies and obtained GCSE or equivalent qualifications including Accountancy and ITC.