I’m looking for an office administration, data entry, or secretary role where I can manage schedules, keep accurate records, and support customers confidently. I want a busy, professional environment that values confidentiality, deadlines, and continuous improvement.
Getrude Mbewe
@getrudembewe
Detail-oriented administrative assistant, data entry and secretary skilled in office management, stock records, and customer service.
What I'm looking for
I’m an admin professional with a Certificate in Secretarial & Office Management and 2+ years of hands-on experience supporting day-to-day operations. I’m known for maintaining 100% accurate records, staying highly confidential, and delivering reliable support even under pressure.
In my current Admin Assistant / Secretary role, I manage executive calendars, schedule appointments, and coordinate meetings for staff. I also act as the communication hub—answering calls, emails, and WhatsApp—and I prepare, edit, and format documents, reports, and presentations using MS Word and Excel.
Previously, as a Service Centre Sales Representative at TM Lubricants, I managed stock levels, completed weekly inventory checks, and reconciled physical counts with system records to ensure product availability. I consistently exceeded monthly sales targets, achieving 10% above target for 12 months, while keeping meticulous sales records and handling customer inquiries promptly.
Earlier, as a Data Entry Clerk supporting stock taking at TATA Zambia, I entered inventory counts for 1,500+ items into an ERP system with 99.8% accuracy. I reconciled stock sheets to system entries and helped reduce inventory variance by 10%, while generating daily stock-status reports in Microsoft Excel and SAP and maintaining strict data integrity throughout.
Experience
Work history, roles, and key accomplishments
Admin Assistant / Secretary
Mighty Creations Enterprise Limited
Jan 2026 - Present (5 months)
Managed executive calendars, appointment scheduling, and meeting logistics while serving as the office communication hub for calls, emails, and WhatsApp. Prepared and maintained accurate physical and digital records, formatted reports and presentations in MS Word/Excel, and handled sensitive information with discretion.
Service Centre Sales Representative
TM Lubricants
Jul 2024 - Dec 2025 (1 year 5 months)
Managed stock levels with weekly inventory checks, reconciling physical counts to system records to ensure product availability. Exceeded monthly sales targets, achieving 10% above target for 12 months, while processing orders, resolving customer inquiries, and completing daily cash reconciliations.
Data Entry Clerk - Stock Support
TATA Zambia
Jan 2024 - Jun 2024 (5 months)
Entered annual stock-take inventory counts for 1,500+ items into the ERP system with 99.8% accuracy. Reconciled physical stock sheets with system entries to identify discrepancies, resulting in a 10% reduction in inventory variance and produced daily stock-status reports using Excel and SAP.
Casual Club Worker
Lusaka Golf Club
Aug 2022 - Jan 2023 (5 months)
Supported clubhouse operations by serving members, taking orders, and maintaining cleanliness standards. Assisted with event and tournament setup to ensure timely readiness of equipment.
Education
Degrees, certifications, and relevant coursework
Mansa Trades Training Institute
Certificate in Secretarial and Office Management, Secretarial & Office Management
2023 -
Completed a Certificate in Secretarial and Office Management at Mansa Trades Training Institute.
Lusaka Girls Secondary School
Grade 12 School Certificate, Secondary Education
Completed a Grade 12 School Certificate at Lusaka Girls Secondary School.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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