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Josephine Kalonga

@josephinekalonga

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Administrative and records professional specializing in executive support and accurate data management.

Zambia

Message

What I'm looking for

I’m looking for an administrative or virtual-assistance role where I support executives, manage records and client communication, and keep data accurate—while continuing to grow my data-analytics skills with Excel and Power BI in a dependable remote team.

I’m a results-oriented administrative professional combining office administration, records management, data entry, customer service, and executive support. In my current role as an Administrative Secretary / Receptionist, I manage front-office operations, maintain confidential records, prepare quotations and invoices, and support ZRA invoice-related documentation.

Earlier, as a Records Clerk at the Institute of Distance Education – University of Zambia, I maintained and updated student records, entered and verified data, and handled filing and records requests while ensuring confidentiality. I bring advanced organization, strong written and verbal communication, and growing data-analytics capability (Data Analytics Certificate and Power BI knowledge) alongside proficiency in Microsoft Office and Google Workspace—especially when supporting remote teams across time zones.

Experience

Work history, roles, and key accomplishments

Current

Administrative Secretary / Receptionist

Current

G&K Investment

Jan 2025 - Present (1 year 6 months)

Managed front office operations and maintained professional communication with clients and suppliers while preparing quotations, invoices, and business correspondence. Maintained confidential filing systems, supported ZRA invoice-related documentation, and assisted with administrative reports and procurement documentation.

Front Office Administration Customer Service Records Management Confidential Record Handling Document Management Procurement Documentation Documentation Data Entry Excel Microsoft Word Microsoft PowerPoint Google Docs Google Sheets Google Drive

Records Clerk

Institute of Distance Education – University of Zambia

Maintained and updated student records by accurately entering and verifying data, managing filing systems, and archiving documents. Assisted students and staff with records requests while ensuring confidentiality of institutional records.

Records Management Confidentiality Document Management Report Preparation Student Records Management Data Entry & Verification