Gerardo Savo
@gerardosavo
I lead operational transformation programs that improve capacity, adoption, reporting, and service delivery.
CanadaWhat I'm looking for
At Calgary Rural Primary Care Network, I lead operational transformation across 30+ primary care clinics, using Lean Six Sigma and PROSCI/ADKAR to reduce cycle times by 35%, increase satisfaction by 28 points, and achieve over 85% change adoption.
I've improved service capacity by 22% without added resources, managed data quality for 50,000+ patient records, and led multidisciplinary teams to reduce wait times by 27%. I build practical improvement capability through coaching, bilingual training, Power BI reporting, structured problem-solving, and cross-functional collaboration.
Experience
Work history, roles, and key accomplishments
Team Lead — Practice Support Program
Calgary Rural Primary Care Network
Sep 2024 - Present (1 year 11 months)
Led operational transformation across a multi-site network, translating strategic priorities into executable programs. Designed and implemented standardized continuous improvement frameworks, cutting cycle times by 35% and raising user satisfaction by 28 points.
Practice Facilitator
Calgary Rural Primary Care Network
Nov 2023 - Sep 2024 (10 months)
Served as an internal operational-improvement consultant to healthcare teams, optimizing clinical workflows and multidisciplinary collaboration models. Increased service capacity by 22% with no additional resources through workflow redesign and waste elimination.
Panel Manager (Patient Data & Panel Management)
Calgary Rural Primary Care Network
Jun 2019 - Nov 2023 (4 years 5 months)
Managed and optimized data for 50,000+ patient records, reducing data errors by 63% through automated quality controls. Developed custom tracking reports with clinical teams, improving adherence to clinical protocols by 31%.
Clinical Team Lead
Calgary Foothills Primary Care Network
Nov 2016 - Jun 2019 (2 years 7 months)
Supervised multidisciplinary teams of up to 12 professionals, improving patient flow and cutting wait times by 27% through process redesign. Implemented quality-improvement initiatives aligned with organizational strategy, including protocol standardization and patient-experience improvements.
Education
Degrees, certifications, and relevant coursework
PROSCI
Certified Change Practitioner, Change Management
PROSCI Certified Change Practitioner certification.
Six Sigma Global Institute
Green Belt, Lean Six Sigma
Lean Six Sigma Green Belt certification from Six Sigma Global Institute in 2025.
University of Amsterdam
Professional Certificate, Data Analytics
Data Analytics for Lean Six Sigma program from the University of Amsterdam - Amsterdam Business School in 2025.
Haskayne School of Business, University of Calgary
Professional Certificate, Leadership
Emerging Leaders Program: Managing Difficult Conversations from Haskayne School of Business, University of Calgary in 2025.
University of Alberta
Professional Certificate, Healthcare Quality Improvement
Enhancing Practice Improvement & Quality (EPIQ) program from the University of Alberta in 2024.
Alberta Business and Educational Services
Diploma, Healthcare Administration
Diploma in Healthcare Administration Management from Alberta Business and Educational Services in 2016.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Job categories
Skills
Interested in hiring Gerardo?
You can contact Gerardo and 90k+ other talented remote workers on Himalayas.
Message GerardoGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
