luisa fernanda cardona gonzalez
@luisafernandacardona
Process improvement leader driving data-informed operational transformation.
What I'm looking for
I am a process improvement leader with 5+ years of international experience delivering measurable impact across municipal government, manufacturing, and logistics through Lean Six Sigma, Agile, and data-driven decision-making. I lead end-to-end transformation projects, design sustainable management systems, and implement digital integrations that improve cycle times, quality, and operational resilience.
I build trusting cross-functional relationships and develop teams through training, coaching, and visual management, having led multi-site Lean transformations, municipal digital initiatives, and shop-floor continuous improvement programs. My achievements include implementing SOPs and dashboards, reducing downtime and waste, and facilitating stakeholder-aligned system integrations to sustain improvements.
Experience
Work history, roles, and key accomplishments
Business Process Improvement Specialist
City of Burnaby
Jun 2024 - Present (1 year 7 months)
Lead cross-departmental process improvement and digital transformation initiatives for the Development Approvals and Permits team, reducing cycle times and improving service quality through Lean Six Sigma and Agile methods.
Continuous Improvement Advisor
Cascades Recovery CR+
Apr 2022 - Jun 2024 (2 years 2 months)
Championed Lean transformation across five recycling plants, implementing visual management, SOPs and maintenance programs that reduced downtime and waste while building local problem-solving capability.
Jr Continuous Improvement Coordinator
Apex Aluminum Extrusions
Nov 2021 - Apr 2022 (5 months)
Supported shop-floor continuous improvement by developing SOPs, operator checklists and maintenance routines, resolving recurring production issues and enabling data-driven decisions via dashboards.
Cost Analyst
Bata Group
Oct 2015 - Oct 2016 (1 year)
Analyzed supplier costs across production plants and developed regional sourcing strategies and a centralized procurement database to improve lead times and reduce costs.
Engineering Analyst
C.I Nicole S.A.S
Feb 2015 - Sep 2015 (7 months)
Managed line balancing for 80+ operators and led workflow redesign and change management initiatives that improved labor efficiency and workforce adoption.
Education
Degrees, certifications, and relevant coursework
Concordia University
Master of Engineering, Industrial Engineering
Activities and societies: Member, Golden Key Chapter at Concordia University
Completed a Master of Engineering in Industrial Engineering focusing on process improvement and systems thinking.
Universidad Nacional de Colombia
Specialization, Corporate Finance
Completed a postgraduate specialization in Corporate Finance to support strategic sourcing and financial analysis capabilities.
Universidad Nacional de Colombia
Diploma, Lean Manufacturing
Completed a diploma program in Lean Manufacturing covering lean tools and shop-floor improvement methodologies.
Universidad Nacional de Colombia
Bachelor of Science, Industrial Engineering
Earned a Bachelor of Science in Industrial Engineering with coursework in manufacturing and operations.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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