Open to opportunities

luisa fernanda cardona gonzalez

@luisafernandacardona

Message

Process improvement leader driving data-informed operational transformation.

Canada

Message

What I'm looking for

I seek roles leading process and digital transformation where I can apply Lean, Agile, and data analytics to deliver measurable operational improvements and coach cross-functional teams to sustain change.

I am a process improvement leader with 5+ years of international experience delivering measurable impact across municipal government, manufacturing, and logistics through Lean Six Sigma, Agile, and data-driven decision-making. I lead end-to-end transformation projects, design sustainable management systems, and implement digital integrations that improve cycle times, quality, and operational resilience.

I build trusting cross-functional relationships and develop teams through training, coaching, and visual management, having led multi-site Lean transformations, municipal digital initiatives, and shop-floor continuous improvement programs. My achievements include implementing SOPs and dashboards, reducing downtime and waste, and facilitating stakeholder-aligned system integrations to sustain improvements.

Experience

Work history, roles, and key accomplishments

Current

Business Process Improvement Specialist

Current

City of Burnaby

Jun 2024 - Present (2 years)

Lead cross-departmental process improvement and digital transformation initiatives for the Development Approvals and Permits team, reducing cycle times and improving service quality through Lean Six Sigma and Agile methods.

Six Sigma Agile Process Mapping SOP Development Data Analysis Power BI Stakeholder Engagement

Continuous Improvement Advisor

Cascades Recovery CR+

Apr 2022 - Jun 2024 (2 years 2 months)

Championed Lean transformation across five recycling plants, implementing visual management, SOPs and maintenance programs that reduced downtime and waste while building local problem-solving capability.

SOPs Root Cause Analysis Change Management

Jr Continuous Improvement Coordinator

Apex Aluminum Extrusions

Nov 2021 - Apr 2022 (5 months)

Supported shop-floor continuous improvement by developing SOPs, operator checklists and maintenance routines, resolving recurring production issues and enabling data-driven decisions via dashboards.

SOP Development Root Cause Analysis Dashboards Data Analysis Safety Improvements Shop Floor Improvements

Cost Analyst

Bata Group

Oct 2015 - Oct 2016 (1 year)

Analyzed supplier costs across production plants and developed regional sourcing strategies and a centralized procurement database to improve lead times and reduce costs.

Cost Analysis Supplier Management Strategic Sourcing Excel Data Analysis Supply Chain Optimization

Engineering Analyst

C.I Nicole S.A.S

Feb 2015 - Sep 2015 (7 months)

Managed line balancing for 80+ operators and led workflow redesign and change management initiatives that improved labor efficiency and workforce adoption.

Line Balancing Workflow Design Change Management Continuous Improvement