Geraldine Estillore

As a dedicated Team Leader at Teleperformance, I have honed my skills in fostering a collaborative environment that enhances team performance. My leadership approach emphasizes effective problem-solving and quality assurance, which has significantly improved team dynamics and individual skills. I take pride in my ability to manage diverse teams, ensuring that every member feels valued and empowered to contribute their best.

Throughout my tenure, I set clear performance expectations and monitored progress towards goals, providing constructive feedback to drive improvement. My commitment to developing team members through targeted coaching sessions has resulted in notable enhancements in individual performance. Additionally, my experience as a Rider Operator at Six Flags Magic Mountain has equipped me with exceptional customer service skills, allowing me to build strong relationships with clients while consistently meeting company performance goals.