King ArahanKA
Open to opportunities

King Arahan

@kingarahan

Customer service manager with a focus on team performance and satisfaction.

Philippines

What I'm looking for

I am looking for a role that values teamwork, offers growth opportunities, and allows me to leverage my customer service expertise.

I am a dedicated customer service professional with extensive experience in managing teams and enhancing customer experiences. My journey began as a Customer Service Representative at Alorica Philippines, where I honed my skills in resolving inquiries and ensuring customer satisfaction. Over the years, I progressed to a Team Manager role, where I successfully led teams to achieve exceptional results while maintaining high standards of service.

Throughout my career, I have demonstrated a strong ability to identify and resolve issues efficiently, coach employees, and implement action plans that drive customer satisfaction. My educational background in Mechanical Engineering from the University of the Philippines has equipped me with analytical skills and a problem-solving mindset, which I apply in my professional endeavors. I am passionate about fostering positive relationships and creating a collaborative work environment that encourages growth and excellence.

Experience

Work history, roles, and key accomplishments

TP

Senior Operations Coordinator

Telus International Philippines

Aug 2014 - Mar 2016 (1 year 7 months)

Assessed customer credit limits and processed orders for US Dell Financial Services. Collaborated with various departments to meet client needs and assisted junior coordinators with complex accounts.

Education

Degrees, certifications, and relevant coursework

University of the Philippines - Diliman logoUD

University of the Philippines - Diliman

Bachelor of Science, Mechanical Engineering

2006 - 2012

Became a University Scholar for 1 year (2007-2008). Member of UP Epsilon Chi Fraternity, an engineering-wide organization which aims to help the college and the university on academic excellence. Spearheaded the UP Engineering Survival Guide for UP freshman engineering students. This booklet contains all the necessary information that will guide a student in and out of the university.

Tech stack

Software and tools used professionally

Interested in hiring King?

You can contact King and 90k+ other talented remote workers on Himalayas.

Message King

People also viewed

View all talent

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
King Arahan - Team Manager - Customer Experience - Alorica Philippines | Himalayas