Kristian Angelo Uy

I am a dedicated team leader with a strong commitment to enhancing organizational performance through effective leadership and customer service. My journey began as a Customer Service Representative at Concentrix, where I honed my skills in addressing customer concerns and ensuring satisfaction. This role laid the foundation for my growth in the industry.

As a Subject Matter Expert, I provided essential floor support to my team, guiding and developing Customer Service Representatives to meet key performance indicators. My focus on communication, conflict management, and analytical skills has enabled me to create a positive work environment, ensuring that my team is well-informed and motivated. I am eager to leverage my experience and skills in a challenging new role that promotes professional growth.