Open to opportunities

George Previdi

@georgeprevidi

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Director of Operations driving EHS-safe, data-driven efficiency and cross-functional growth.

United States

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What I'm looking for

I’m looking for a Director of Operations role where I can drive operational excellence, strengthen EHS, automate workflows, and use data-driven decisions to improve productivity, reduce downtime, and develop high-performing teams.

I lead operational excellence by connecting strategic planning, process optimization, and cross-functional leadership to measurable results. At DENTSPLYsIRONA, I directed maintenance and Environmental, Health, and Safety (EHS) for an 80K square foot manufacturing facility, including an ISO class 8 cleanroom assembly area—delivering 0 downtime and 5+ years without a single OSHA reportable injury.

I improve throughput through disciplined root cause analysis (RCA), preventive maintenance, and strong SOP management, while modernizing operations with automation BOTS across manufacturing and warehouse processes. Earlier, as a Production / RMA System Returns Manager, I oversaw 10+ technicians, used call center and return analytics to drive continuous improvement, and decreased product return rates by +20%; I’ve also contributed to CAPA oversight and supported major system/process transitions including MRP conversion to SAP.

Experience

Work history, roles, and key accomplishments

Director of Operations

Dentsply Sirona Inc.

Jan 2016 - Jan 2024 (8 years)

Led maintenance and EHS for an 80K sq ft manufacturing facility, including a 25K sq ft ISO class 8 cleanroom; delivered 0 downtime and 5+ years without an OSHA reportable injury. Streamlined preventive maintenance and SOPs and drove operational efficiency by deploying automation bots across manufacturing and warehouse processes.

EHS Management Clean Room Operation SOP Development Operational Excellence Injection Molding

RMA Returns Manager

Sirona Dental Inc.

Jan 2005 - Jan 2016 (11 years)

Managed an RMA team of 10+ technicians performing root cause analysis of system returns and driving design improvements to engineering teams. Reduced product return rates by 20% through early defect identification and improved support efficiency by implementing product-line call center workflows and analyzing call center analytics for continuous improvement.

Root Cause Analysis Returns Management Call Center Analytics Defect identification Data Driven Decision Making

RMA System Returns Manager

Sirona Dental Inc.

Jan 2005 - Jan 2016 (11 years)

Managed a 10+ technician team performing root cause analysis of system returns and delivering design improvement recommendations to engineering. Reduced product return rates by 20% by identifying product deficiencies early, while improving customer support efficiency through call center analytics and custom product-line dropdown menus.

Root Cause Analysis Call Center Analytics Process Improvement Data Driven Decision Making

Production Manager

Schick Technologies Inc.

Managed production for the company’s first intra-oral dental camera, digital panoramic upgrade kits, and related peripherals. Automated calibration and testing for the Accudexa bone-density testing machine and led change management converting the MRP system from Forth Shift to SAP.

Production Management SAP Implementation MRP Accudexa Testing Intraoral Dental Camera Production Digital Panoramic Upgrade Kits Change Management