George Munya

Administer and maintain 15+ enterprise servers running Opera PMS, Oracle Micros Simphony, Infor SunSystems, and other systems. Manage network security, CCTV/NVR surveillance, and PABX telephony across two properties.

Sole IT personnel for a premium restaurant, administering POS, accounting, and HR systems end-to-end. Delivered cross-departmental IT support and training, and implemented security updates and maintenance routines.

Installed, configured, and commissioned wireless broadband systems for residential and commercial clients. Resolved customer support tickets and contributed to client acquisition through on-ground sales support.

Identified operational gaps and designed bespoke software solutions including a school management system, meat trading platform, and inventory management tools. Built front-end interfaces and back-end databases, and supervised junior staff.

Conducted voter registration and enumeration exercises in assigned constituency zones. Maintained accurate field records and submitted reports within strict government timelines.

Configured and maintained networked systems, printers, and workstations across departments. Provided stand-in IT support during conferences and troubleshooting calls, and produced technical reports and documentation.

Delivered hands-on IT support for networks, workstations, and user devices. Implemented automated data backup procedures, drafted security policies, and conducted staff training on digital tools.

Managed administrative operations for a logistics company handling import/export container movements. Oversaw financial reconciliation and daily accounting for 15 M-Pesa agent stalls, and handled inventory and sales records.

Delivered front-of-house service and kitchen support while balancing secondary school studies. Built foundational skills in customer service, time management, and F&B operations.

Earned the STCW certification, covering standards of training, certification, and watchkeeping.

Pursued a Diploma in Information Communication Technology, gaining skills in ICT systems and applications.

Completed Kenya Certificate of Secondary Education (KCSE).

Completed Kenya Certificate of Primary Education (KCPE).

Completed the CS260: Cryptography and Network Security course.

Completed the CS406: Information Security course.

Completed the BUS611: Data Management Certificate.

Completed the BUS206: Management Information Systems course.