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@georgeblioumis
Customer service representative with strong problem-solving skills.
I am a dedicated customer service representative with extensive experience in providing support for both merchants and bank clients. My role at Mellon Group of Companies has honed my ability to quickly diagnose and resolve issues related to POS machines and banking services, ensuring a seamless experience for clients.
Throughout my career, I have developed strong communication skills, allowing me to effectively engage with clients and understand their needs. My training at Alumil Academy further enhanced my technical skills in engineering and customer-facing support, equipping me to handle complex inquiries with confidence.
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Work history, roles, and key accomplishments
Mellon Group of Companies
Nov 2023 - Present (2 years)
Engaged with potential new clients via email and calls as a representative of ProCreditBank. Supported existing ProCreditBank clients with daily issues, including account closures, loan management, and transfer checks.
Mellon Group of Companies
Jun 2023 - Present (2 years 5 months)
Provided first-line support for merchants experiencing issues with ALPHA BANK POS machines, quickly diagnosing and resolving connectivity problems. Assisted merchants with checking transfers and payments made via their POS machines.
A and D Papasotiriou
Jun 2022 - Present (3 years 5 months)
Served customers efficiently while ensuring the team maintained quick and effective service times. Managed stock levels to facilitate daily preparations and prepare for upcoming shifts.
Teleraise
May 2021 - Present (4 years 6 months)
Provided customer service and facilitated sales of new products. Managed internal communications by sending emails to colleagues regarding company news feeds.
Dimitriou CO
Jul 2018 - Present (7 years 4 months)
Assisted in the construction and maintenance of building projects. Supported workshop security and warehouse operations.
Degrees, certifications, and relevant coursework
High School Diploma, General Education
2016 - 2018
Completed general high school education with a focus on intercultural studies. The curriculum provided a broad foundation across various subjects.
Software and tools used professionally
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