George-Andrei Bouruc
@george-andreibouruc
I support enterprise document automation platforms through XML, APIs, troubleshooting, and automation.
RomaniaWhat I'm looking for
I'm currently supporting MHC's enterprise document-automation and customer-communications platform, used by banks, hospitals, global manufacturers, and cruise operators.
My work connects product behavior, customer data, and code through XML and JSON data sources, XSL-FO templates, REST API calls, and log-file analysis.
I've spent eight years in customer-facing technical roles, including technical support at Xcitium and analyst and customer service roles at Capgemini.
I work directly with development, implementation, and sales teams to resolve issues, and I've built internal automation to reduce repetitive support work.
Experience
Work history, roles, and key accomplishments
Worked as Customer Support Specialist at MHC.
Worked as Technical Support Engineer at Xcitium.
Worked as Senior Analyst at Capgemini.
Worked as Customer Service Representative at Capgemini.
Worked as Front Desk Receptionist at BELLEVILLE HOTEL SERVICES LIMITED.
Education
Degrees, certifications, and relevant coursework
Gheorghe Asachi Technical University of Iași
Electrical, Electronics and Communications Engineering
2015 - 2020
Coursera
AWS Fundamentals. Addressing Security Risk
Issued Dec 2020
Coursera
AWS Fundamentals: Going Cloud-Native
Issued Oct 2020
Coursera
Google IT Support Specialization
Issued Oct 2020
Coursera
IT Security: Defense against the digital dark arts
Issued Oct 2020
Coursera
System Administration and IT Infrastructure Services
Issued Sep 2020
Coursera
Operating Systems and You: Becoming a Power User
Issued Sep 2020
Coursera
The Bits and Bytes of Computer Networking
Issued Sep 2020
Coursera
Technical Support Fundamentals by Google
Issued Sep 2020
Tech stack
Software and tools used professionally
Availability
Location
RomaniaAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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