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Tobias Gabriela

@tobiasgabriela

Motivated customer expert with strong analytical and teamwork skills.

Romania
Message

What I'm looking for

I am looking for opportunities that allow me to leverage my skills in customer support and quality assurance while fostering a collaborative and growth-oriented company culture.

I am a motivated and adaptable professional with a strong desire to learn and grow. My experience as a Customer Expert at Teleperformance has equipped me with the skills to deliver exceptional technical and non-technical support to customers. I pride myself on ensuring high satisfaction and timely resolution of issues, utilizing tools such as Oracle for effective data analysis and customer interaction management.

Previously, I worked at Plexus, where I supported quality assurance processes by documenting inspections and tracking quality data. My collaboration with cross-functional teams has been instrumental in implementing corrective actions and driving continuous improvement initiatives. I thrive in environments that challenge me and allow me to contribute to team success through my analytical thinking and proactive problem-solving approach.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Liceul Tehnologic Mihai Viteazul logoLV

Liceul Tehnologic Mihai Viteazul

Tourism Management, Tourism

2018 - 2022

Tech stack

Software and tools used professionally

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