Tobias Gabriela
@tobiasgabriela
Motivated customer expert with strong analytical and teamwork skills.
What I'm looking for
I am a motivated and adaptable professional with a strong desire to learn and grow. My experience as a Customer Expert at Teleperformance has equipped me with the skills to deliver exceptional technical and non-technical support to customers. I pride myself on ensuring high satisfaction and timely resolution of issues, utilizing tools such as Oracle for effective data analysis and customer interaction management.
Previously, I worked at Plexus, where I supported quality assurance processes by documenting inspections and tracking quality data. My collaboration with cross-functional teams has been instrumental in implementing corrective actions and driving continuous improvement initiatives. I thrive in environments that challenge me and allow me to contribute to team success through my analytical thinking and proactive problem-solving approach.
Experience
Work history, roles, and key accomplishments
Customer Expert I (EN & HU)
Teleperformance
Apr 2025 - Present (2 months)
Delivered expert technical and non-technical support to customers, ensuring high satisfaction and timely resolution. Utilized tools such as Oracle to troubleshoot issues, analyze data, and manage customer interactions efficiently.
I was responsible for assuring the quality anc cross collaborating between teams and operating systems to ensure that our clients receive the best products.
Education
Degrees, certifications, and relevant coursework
Liceul Tehnologic Mihai Viteazul
Tourism Management, Tourism
2018 - 2022
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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