Geoffrey Mutuku

Coordinated complex global calendars for 3 C-suite executives across 5 time zones, scheduling over 150 annual meetings and reducing report preparation time by 35% through automation. Automated 12+ workflows using Excel macros and Power BI and maintained 99.5% accuracy in SQL-managed client databases to support executive decision-making.

Managed over 400 priority inquiries annually via Zendesk with a 98% satisfaction rate and organized 8+ virtual workshops end-to-end. Implemented Slack automation to flag urgent requests, reducing internal response delays by 25%, and redesigned email triage to cut inbox overload by 30%.

Managed travel and $50K+ annual budgets for 5 executives with 100% policy compliance; built 6+ Excel dashboards and improved SQL query speed by 30%, enabling a 10-member remote team to deliver a $300K project two weeks early.

Coordinated travel for 5 executives and managed $50K+ annual budgets with 100% policy compliance while building 6+ Excel dashboards that reduced leadership review time by 40%. Led a 10-member remote team to deliver a $300K project two weeks early and improved SQL query speed by 30% to accelerate data-driven decisions.

Supported 2 executives in scheduling 200+ meetings annually including board summits and investor briefings, and created a digital filing system that reduced document retrieval time by 50%. Drafted 25+ boardroom presentations with data visualizations and averted a CEO summit scheduling crisis, preserving attendance for a $1.5M partnership negotiation.

Activities and societies: Coursework: Data Analytics; Business Process Management; Corporate Communication.

Completed a Bachelor of Science in Business Information Technology at Strathmore University with emphasis on data analytics, business process management, and corporate communication, graduating in 2020.