Open to opportunities

Geoffrey Goldwater

@geoffreygoldwater

Message

Corporate learning specialist and systems trainer building scalable instructional design for software adoption.

United States

Message

What I'm looking for

I’m looking to lead corporate learning and systems training, using instructional design and LMS/change initiatives to speed software adoption, reduce onboarding time, and improve workforce performance.

I’m a corporate learning specialist and systems trainer with 12+ years designing and delivering training programs that accelerate software adoption, reduce onboarding time, and improve workforce performance.

I specialize in instructional design, LMS administration, needs assessment, and change management—translating complex systems into clear, scalable learning solutions for all skill levels.

I’ve developed comprehensive training suites—user manuals, job aids, eLearning modules, and SOPs—and used feedback loops to iterate and improve content while maintaining operational continuity.

Across property management, affordable housing, and SaaS environments, I partner with stakeholders to deliver system rollouts, manage adoption outcomes, and support teams through onboarding, coaching, and help desk/ticket resolution.

Experience

Work history, roles, and key accomplishments

Systems Trainer

Merrill Gardens

Jan 2025 - Feb 2026 (1 year 1 month)

Designed and delivered multi-department training on system workflows and software adoption for staff across technical skill levels. Built user manuals, job aids, and eLearning modules to reduce ad hoc support and supported new hire onboarding to cut ramp-up time.

Instructional Design Training Delivery LMS administration Job Aids Stakeholder Management

Software Implementation Consultant

Yardi Systems

Jun 2024 - Feb 2025 (8 months)

Delivered Yardi Affordable Housing training via virtual and on-site sessions, improving client adoption and workflow efficiency. Performed system and business reviews, recommended process improvements to reduce bottlenecks, and built a reusable internal repository of best practices and configurations.

Process Improvement Training Delivery Client Consulting Documentation Cross Functional Collaboration

Systems Trainer

AOG Living

Jan 2021 - Jun 2024 (3 years 5 months)

Trained and coached 100+ associates on property management software through webinars, phone, and in-person sessions. Administered monthly LMS-tracked training, created and maintained training materials, and supported new community onboarding to streamline property launches.

Property Management Software Training Facilitation LMS administration Onboarding Coaching Webinars Performance Tracking

National Software Trainer

Weidner Apartment Homes

Apr 2019 - Jan 2020 (9 months)

Delivered standardized training across supported regions on customer service, property management fundamentals, and software systems for employees at all levels. Maintained training materials for software and policy updates and conducted site visits to resolve support tickets and improve troubleshooting and training gaps.

Standardized Training Customer Service Training Troubleshooting Policy Update Enablement

Operations Specialist

Lantower Residential

Sep 2018 - Mar 2019 (6 months)

Provided implementation, training, and system support across a multi-property portfolio, including user setup and performance reporting workflow support. Configured third-party system integrations and researched vendor tools to identify ROI-positive solutions for operational improvement.

System Support Third Party Integrations performance reporting ROI Analysis

Professional Software Trainer II

RealPage, Inc.

Feb 2013 - Aug 2018 (5 years 6 months)

Delivered classroom and web-based training for RealPage property management software to clients nationwide. Supported post-training adoption through configuration alignment, report comparisons, and process coaching, while creating customized training documentation and maintaining training databases.

Classroom Training