Open to opportunities

Genora Jenkins

@genorajenkins

Message

I build Army training, curriculum, and operational readiness programs.

United States

Message

What I'm looking for

I'm looking to develop and deliver effective adult-learning programs, improve curriculum and training outcomes, and support mission-ready organizations through operational planning, learner assessment, and continuous improvement.

Currently, I am a clinic manager for a community based urgent care clinic. Supervise 14 direct reports, operational budget, workflow optimization, patient satisfaction, and operational performance.

Previously I developed and delivered OPSEC Level II and III (organizational data management) training for the Army Operations Security Element at Fort Leavenworth. I replaced outdated courseware with nine approved lesson plans, certified 45 Level III personnel, and led six mobile training teams that certified 227 Soldiers, civilians, and contractors.

Across Army medical, training, and veterinary organizations, I've led operations, instructional programs, readiness initiatives, and SHARP prevention efforts. I've managed training for organizations supporting thousands of Soldiers and beneficiaries, improved readiness from 89% to 94%, supported major events including the Army Best Medic Competition, and bring a background in psychology, adult education, resilience training, and curriculum development.

Experience

Work history, roles, and key accomplishments

Current

Center Manager

Current

Care Now Urgent Care

Mar 2025 - Present (1 year 7 months)

Supervises daily operations of an urgent care clinic, managing 14 direct reports, operational budget, workflow optimization, patient satisfaction, and operational performance. Improved quality assurance score from 68% to 87% and reduced in-clinic wait time from 57 to 45 minutes.

Operations Management Staff Management Workflow Optimization Quality Assurance Patient Experience Budget Management Google Reviews Referral Systems Automated Intelligence Integration

Senior Writer/Developer/Instructor

Army Operations Security Element (OSE)

Sep 2023 - Mar 2025 (1 year 6 months)

Serves as a Training Developer/Instructor for the Force Modernization Proponent Center, providing subject matter expertise on training, doctrine, and curriculum material development in TRADOC regulations. Supports the design, development, and delivery of OPSEC Level II and III training.

Training and Development Curriculum Development OPSEC Instruction Doctrine TRADOC Regulations Video Production

Clinic Operations Manager/Trainer

U.S. Army

Nov 2019 - Jun 2021 (1 year 7 months)

Managed a sexual assault and harassment program at a Military Treatment Facility, overseeing training and advocacy for 358 personnel. Coordinated annual events and delivered resiliency training to enhance workplace performance.