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Genesis Boodram-HarricharanGB
Open to opportunities

Genesis Boodram-Harricharan

@genesisboodram-harri1

Administrative and customer-service professional advancing into business management and HR.

Trinidad and Tobago
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What I'm looking for

I’m looking for a role where I can support daily operations through strong customer service and organized administration. I want to grow into business management and HR, contribute reliably in a fast-paced environment, and improve continuously.

I’m a results-oriented professional focused on administration, customer relations, and business operations. I’m known for strong organization and the ability to manage multiple responsibilities in fast-paced environments, while staying detail-driven and professional.

In my current role as a Front Desk Receptionist/Switchboard Operator, I provide customer service through emails, phone calls, and in-person support. I redirect calls and emails to the right departments and manage key documentation like cheques, invoices, and tenders, while supporting day-to-day operations.

I also support internal functions by assisting Accounts Payable with distribution of cheques and coordinating with suppliers and contractors when payments are ready. Beyond that, I help maintain monthly staff attendance records and coordinate daily director lunches by collecting receipts and preparing payment vouchers.

Earlier, I worked as a contracted Graphic Designer, supporting customer purchases and payments while handling engraving and personalization of items. I attended to customers, prepared quotations and invoices, and managed social media pages using tools and platforms that strengthened my communication and multitasking skills.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

SI

SBCS Global Learning Institute

Certificate, Business Management and Human Resources

2024 -

Currently pursuing a Certificate in Business Management and Human Resources at SBCS Global Learning Institute (2024–2026).

SJ

St. Joseph’s Convent, St. Joseph

CAPE A' Levels, CAPE A' Levels

2019 - 2021

Completed CAPE A' Levels at St. Joseph’s Convent, studying Caribbean Studies, Communication Studies, Information Technology, Physics, and Pure Mathematics (2019–2021).

SJ

St. Joseph’s Convent, St. Joseph

CSEC O' Levels, CSEC O' Levels

2014 - 2019

Completed CSEC O' Levels at St. Joseph’s Convent, studying Additional Mathematics, Chemistry, English A/B, French, Information Technology, Mathematics, and Physics (2014–2019).

Tech stack

Software and tools used professionally

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