Genesis Boodram-Harricharan
@genesisboodram-harri1
Administrative and customer-service professional advancing into business management and HR.
What I'm looking for
I’m a results-oriented professional focused on administration, customer relations, and business operations. I’m known for strong organization and the ability to manage multiple responsibilities in fast-paced environments, while staying detail-driven and professional.
In my current role as a Front Desk Receptionist/Switchboard Operator, I provide customer service through emails, phone calls, and in-person support. I redirect calls and emails to the right departments and manage key documentation like cheques, invoices, and tenders, while supporting day-to-day operations.
I also support internal functions by assisting Accounts Payable with distribution of cheques and coordinating with suppliers and contractors when payments are ready. Beyond that, I help maintain monthly staff attendance records and coordinate daily director lunches by collecting receipts and preparing payment vouchers.
Earlier, I worked as a contracted Graphic Designer, supporting customer purchases and payments while handling engraving and personalization of items. I attended to customers, prepared quotations and invoices, and managed social media pages using tools and platforms that strengthened my communication and multitasking skills.
Experience
Work history, roles, and key accomplishments
Front Desk Receptionist
PeakeTechnologiesLimited
Jan 2024 - Present (2 years 6 months)
Provided customer service via email, phone, and in person, and routed calls/emails to relevant departments and branches. Supported day-to-day operations including document organization and Accounts Payable tasks such as distributing cheques and preparing payment vouchers.
Contracted Graphic Designer
KUSALockWorxLtd
Jan 2023 - Jan 2024 (1 year)
Produced engraved and personalized items while handling customer interactions for purchases and payments. Prepared quotations and invoices, managed social media pages, and maintained organization and attention to detail.
Education
Degrees, certifications, and relevant coursework
SBCS Global Learning Institute
Certificate, Business Management and Human Resources
2024 -
Currently pursuing a Certificate in Business Management and Human Resources at SBCS Global Learning Institute (2024–2026).
St. Joseph’s Convent, St. Joseph
CAPE A' Levels, CAPE A' Levels
2019 - 2021
Completed CAPE A' Levels at St. Joseph’s Convent, studying Caribbean Studies, Communication Studies, Information Technology, Physics, and Pure Mathematics (2019–2021).
St. Joseph’s Convent, St. Joseph
CSEC O' Levels, CSEC O' Levels
2014 - 2019
Completed CSEC O' Levels at St. Joseph’s Convent, studying Additional Mathematics, Chemistry, English A/B, French, Information Technology, Mathematics, and Physics (2014–2019).
Availability
Location
Authorized to work in
Job categories
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