Open to opportunities

Sugar Plum

@sugarplum

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Dependable administrative assistant with a passion for customer service.

Trinidad and Tobago

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What I'm looking for

I am looking for a role that allows me to grow my skills while contributing positively to the team and organization.

I am a dependable and detail-oriented professional with broad experience in office management, accounts receivable, invoicing, and database management. My journey has been marked by a commitment to providing exemplary customer service and fostering team collaboration. I thrive in environments where I can manage multiple tasks and priorities effectively.

Currently, I serve as a Data Entry, Helpdesk, and Admin Assistant at Peake Trading, where I prepare source data for computer entry, organize and compile mass data, and assist with computer hardware maintenance. My previous role as a Receptionist Administrator honed my skills in client engagement and office coordination, allowing me to create a welcoming environment for clients while ensuring optimal productivity.

With certifications in Business and Office Administration, I am eager to continue learning and growing within a leading organization. I am passionate about making a positive contribution through my skills and knowledge.

Experience

Work history, roles, and key accomplishments

Current

Data Entry|Helpdesk|Admin Assistant

Current

Peake Trading The Home Store | Peake Technologies Ltd

Jan 2021 - Present (4 years 6 months)

Prepared source data for computer entry by compiling and sorting information, establishing entry priorities. Organized, formatted, and compiled mass data using Microsoft Word, Excel, and other data programs.

Data Entry Microsoft Word Microsoft Excel Database Management Troubleshooting Administrative Assistance Customer Service

Receptionist Administrator

Guard And Response Services Limited

Jan 2019 - Dec 2021 (2 years 11 months)

Maintained inventory of office supplies and placed new orders to meet demand. Engaged clients in-person, by phone, and through email to handle diverse needs, addressing inquiries and handling meeting requests.

Office Administration Inventory Management Client Relations Customer Service Payment Processing Communication Calendar Management Receptionist Duties

Education

Degrees, certifications, and relevant coursework

CTS College of Business & Computer Science Ltd

Certificate of Completion, Computer Literacy

Completed a comprehensive program focused on computer literacy, enhancing fundamental computer skills.

Synergy Training Institute

Certificate, Business and Office Administration

Obtained certificates in Small Business Administration, Office Administration, Practical Accounting, and Project Management. Developed skills in business operations, office management, financial record-keeping, and project coordination.

Elder's Classes

Secondary School Certificate, General Studies

Grade: English Grade 2, Principles of Business Grade 1, Principles of Accounts Grade 3

Achieved grades in English, Principles of Business, and Principles of Accounts. Developed foundational knowledge in language arts, business concepts, and accounting principles.

Cipriani College of Labour & Co-Operative Studies

Certificate of Participation, Project Management

Participated in a program focused on Project Management. Gained insights into project planning, execution, and completion methodologies.

Sacred Heart Culinary Institute

Certificate of Completion, Culinary Arts

Completed a program in Pastry Making, Cake Decorating, and Culinary arts. Acquired practical skills in various culinary techniques and food preparation.