Daniela Gherciu

Coordinate communication and follow-up across five regions and 50+ volunteers, tracking decisions, responsibilities, and deadlines. Prepare the monthly international newsletter and coordinate documentation and logistics for international workshops and strategic meetings.

Manage customer cases across Amazon, eBay, Walmart, and Shopify, covering orders, returns, refunds, and delivery issues. Maintain Excel trackers and coordinate with logistics providers and marketplace support to resolve customer issues.

Supported recruitment and onboarding for 20+ volunteers per cycle and coordinated event logistics for HIT Transylvania, an international event with 800+ participants.

Processed and checked 100+ invoices per week, preparing documentation for monthly administrative and financial activities. Coordinated records across three departments, supporting accurate documentation and timely reporting.

Maintained employee data for 1,000+ employees in SAP SuccessFactors and resolved around 10 system or data-mapping tickets per day. Contributed to the implementation of a global internal communication channel and supported change management for a global technology rollout.

Supported organization of an international diplomatic training program, coordinating logistics and participant communication.

Supported international exchange activities, event coordination, and communication with participants from different cultural backgrounds.

Pursuing an MSc in Communication Strategies, expected to complete in the future.

Grade: 9.66/10

Earned a BA in International Relations and European Studies with a grade of 9.66/10. Thesis focused on gender and religion as instruments of the state.

Participated in an Erasmus+ exchange program, completing 63 ECTS in Political Science and Economics.